Privacy Policy

How we handle your information when you use the GuestPlanner digital wedding invitation service.

Last updated: [ADD DATE]

This is a starting template to help you get going. Please review it, fill in the highlighted placeholders with your own business details, and — because it covers payments and personal data — consider having it checked by a solicitor or using a professional policy generator before you rely on it.

Who we are

This service is operated by [YOUR LEGAL/TRADING NAME] ("we", "us"), trading as GuestPlanner, based in [YOUR BUSINESS ADDRESS]. For any privacy questions, contact us at hi@guestplanner.co.uk. We are the data controller for the information described below.

Information we collect

When you create and publish an invitation, we collect the details you enter, which may include:

Your and your partner's names, your wedding date, venue and the wording on your invitation;
Your contact details for receiving replies (your WhatsApp number and/or email address);
Any photo and music selection you add to your invitation;
Your billing email address, collected by our payment provider when you pay.

When your guests reply, we store the information they submit through your RSVP form, which may include their name, whether they are attending, party size, menu choices and any allergies or dietary requirements they provide. Allergy and dietary information can be considered health-related data, so we keep it only to pass on to you for catering and we ask you to treat it carefully too.

How we use it

To build, publish and host your invitation page;
To collect your guests' replies and show them to you in your private dashboard;
To send you a confirmation email with the links to your invitation and dashboard;
To provide support and respond to your messages.

We do not sell your data or your guests' data, and we do not use it for advertising.

Payments

Card payments are processed securely by Stripe. We never see or store your full card details. Stripe processes your payment information under its own privacy policy, available at stripe.com/privacy.

Hosting & email

Your invitation, dashboard and the replies are hosted on our website hosting at [YOUR HOSTING PROVIDER, e.g. Spaceship]. Confirmation emails are sent using [YOUR EMAIL PROVIDER, e.g. Spacemail]. These providers process data on our behalf.

How long we keep it

We keep your invitation and your guests' replies for as long as your invitation is live, and for a reasonable period afterwards in case you need them. You can ask us to delete your invitation, dashboard and all replies at any time by emailing hi@guestplanner.co.uk. [OPTIONAL: state a specific retention period, e.g. "we delete everything 3 months after your wedding date unless you ask us to keep it".]

Your rights

Under UK data protection law (UK GDPR) you have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to or restrict how we use it. To exercise any of these rights, contact us at hi@guestplanner.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

A note for couples about your guests

When your guests reply, you become responsible for the personal information they share with you (their names, dietary needs and so on). Please use it only to plan your wedding, keep it secure, and don't share your private dashboard link with anyone else.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.